Evolving Insurance Challenges: Our Digital Lives

More than half of the global population is active on digital platforms, spending an average of 2.5 hours per day engaging with online content. It's not unusual to see people commuting, dining, exercising, traveling, or meeting with friends – with their heads down, scrolling on smartphones to keep up with the endless stream of digital material. The sheer mass of time spent on online platforms has dramatically increased digital influences in our lives – giving rise to new legal challenges. 

How can we assess such developments for their insurance implications? What considerations are relevant for newer technologies like AI? The nuances of these challenges reach everywhere, including our courtrooms and juries. 

Legal issues surrounding digital platforms and AI may introduce new and dynamic liability concepts that will evolve and change for years to come. This means that insurers need to have methods to consistently monitor new litigation, decisions, and regulation. In this trend spotlight, our experts explore some of the key features of how litigation is evolving in our digital lives and what this means for insurers.